Shipping & Returns
Should you wish to make a return, unless it is a sale item, you may return it to us for an exchange or refund within 14 days of receiving it. Please email firstname.lastname@example.org.
Holiday Refunds & Exchanges
All Holiday gift purchases made between November 20th and December 18th 2018 may be refunded or exchanged as of January 9th, 2019 to January 20th, 2019. Please ensure any and all tags are still attached and customer service is notified prior to sending. Shipping costs will be the responsibility of the customer.
During special O8 promotions, and during the winter holiday season, orders may take up to a week to be processed. Unfortunately, O8 cannot be responsible for additional shipping delays that may occur due to customs or FedEx/UPS backlogs. Please keep this in mind when ordering and allow adequate time for the delivery of holiday merchandise. Thank you for your patience and happy holidays!
PLEASE NOTE: We cannot guarantee that orders made after December 15th will arrive before December 25th.